Boston College Dining Services has introduced a pick-up window at Hillside Cafe that allows students to order food ahead of time using the mobile app GET. BC Dining had a trial run for the window in the fall and officially implemented it last week.
To access GET, students must log into the app using their Agora Portal username and password. Students can then order food “now,” which means the food will be prepared for pickup in 30 minutes, or “later,” which allows students to select a date and time up to six days in advance.
The purpose of the app is to reduce wait times at Hillside, an often crowded dining destination.
BC Dining had a soft release of the app and pick up window in the fall with just a few students. In February, BC Dining contacted its top 75 most frequent Hillside customers and asked them to try the app. The app was officially launched for all students after spring break.
According to Megan O’Neill, associate director of restaurant operations, about 40 percent of orders through the app have been in advance, or have been ordered greater than 30 minutes ahead of time.
If all goes well with the app, the pick up window service could expand to other dining locations on campus.
“We would love to expand across campus at some point,” O’Neill said.